Stay ahead of health agencies using our CDC best practices protocol auditing program. 
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COVID-19: Bridging the gaps for Bar & Restaurant reopening
Unlike other Mystery Shopper Services, we specialize in bartender integrity audits using skillful industry professionals. We are among the best mystery shopping companies having expertise in bar theft detection and liquor liability assessments.
Bar Theft & Integrity
Audit Specialists
Better customer experience = Stronger brand loyalty
We are hospitality consultants to a wide range of industries including restaurants, bars & night clubs, hotels, resorts, and golf courses. We are a Mystery Shopper Company operating in Arizona, California, Colorado, and Texas.
We are a Mystery Shopper Company currently offering services in Arizona, California, Colorado, and Texas. We provide targeted audits to a wide range of hospitality facilities including restaurants, bars, night clubs, hotels, resorts, and golf courses.
Mystery Shopper Company located in Phoenix, AZ
We customize and implement audit programs for a wide range of businesses including restaurants, hotels, resorts, bars, night clubs, and golf courses, providing actionable feedback to improve your customer experience. Our services are currently available in Arizona, California, Colorado, and Texas. Contact us for special arrangements.
Trusted by our industry partners.
Modern Margarita/ La Bocca Fox Restaurant Concepts

Secret Shopper Service

Our secret shopper service provides meaningful insight into the customer experience through implementation of thorough and discreet hospitality staff evaluations.

 Exceptional Value & ROI

Our standard mystery shopper service comes with a two-hour comprehensive evaluation which includes detailed information on each facility as well as bar and staff members.

Concise Reporting 

We produce highly detailed reports of each engagement to provide feedback which is meaningful for making improvements. Each report contains quantifiable metrics which are graded on a scale.