Increased customer satisfaction = Increased revenues.
We are hospitality consultants to a wide range of industries including restaurants, bars & night clubs, hotels, resorts, and golf courses. Increase profits while preventing loss using our secret shopper service program.
Secret Shopper Service Company
Unlike other Secret Shopper Services, we specialize in bartender integrity checks - using skillful industry professionals. We are among the best mystery shopping companies having expertise in bar theft detection and liquor liability assessments.
Theft & Integrity Check Specialists
Expert hospitality consulting and services for restaurants, hotels, resorts, bar & night clubs, and golf courses.
Trusted by our industry partners.
Modern Margarita/ La Bocca

Secret Shopper Service

Our secret shopper service provides meaningful insight into the customer experience through implementation of thorough and discreet hospitality staff evaluations.

 Exceptional Value & ROI

Our standard mystery shopper service comes with a two-hour comprehensive evaluation which includes detailed information on each facility as well as bar and staff members.

Concise Reporting 

We produce highly detailed reports of each engagement to provide feedback which is meaningful for making improvements. Each report contains quantifiable metrics which are graded on a scale.