In the hospitality industry, the tolerance has become very low for the issue of alcohol service to minors. Restaurant and bar employees who fail to require a valid identification before serving alcohol, can potentially put the establishments they work in (and their owners) in a real peril of a damaging liquor liability dram shop lawsuit. […]

The Fast-Casual Restaurant Model – The Millennials Modern Day Restaurant Champion With the approach of 2008, Americans found themselves in a new economic world, a world that found them with increasingly less disposable money in their wallets for dining. Folks that were used to going out 5 or 6 times a week had decisions to […]

Why Isn’t That Bartender Ringing in Any Drinks? There are several reasons why bartenders delay ringing drinks into the POS register and some of them may be honest mistakes. Other times it may be simple laziness, but these actions can also spell blatant attempts to mask bartender theft and integrity issues. When bartenders have a […]

Hospitality Checkpoint’s approach to mystery shopping is more from an angle of hospitality consulting as opposed to being a generic mystery shopping provider with a checklist. As hospitality consultants we set up a mystery shopping program for our clients from a standpoint of extensive experience and professionalism from the beginning process to initiating the secret […]

In the hospitality industry, the tolerance has become very low for the issue of alcohol service to minors. Restaurant and bar employees who fail to require a valid identification before serving alcohol, can potentially put the establishments they work in (and their owners) in a real peril of a damaging liquor liability dram shop lawsuit. […]

The Fast-Casual Restaurant Model – The Millennials Modern Day Restaurant Champion With the approach of 2008, Americans found themselves in a new economic world, a world that found them with increasingly less disposable money in their wallets for dining. Folks that were used to going out 5 or 6 times a week had decisions to […]

Why Isn’t That Bartender Ringing in Any Drinks? There are several reasons why bartenders delay ringing drinks into the POS register and some of them may be honest mistakes. Other times it may be simple laziness, but these actions can also spell blatant attempts to mask bartender theft and integrity issues. When bartenders have a […]

Hospitality Checkpoint’s approach to mystery shopping is more from an angle of hospitality consulting as opposed to being a generic mystery shopping provider with a checklist. As hospitality consultants we set up a mystery shopping program for our clients from a standpoint of extensive experience and professionalism from the beginning process to initiating the secret […]