Hospitality Checkpoint is actively engaging in the development of partnerships and affiliations relating to the improvement of lives through awareness and benefits of responsible alcohol service. Our operations have been heavily focused on public safety, alcohol awareness and responsible alcohol service, and as of late, the issues surrounding pandemic public health as they relate to […]

According to the Johns Hopkins University, US Covid-19 cases are starting to hit record highs again across America. With summer season ending and cooler fall and autumn with us, will eventually bring the colder winter weather ahead for the holiday season, it’s imperative that hospitality industry operators brace yet again for what seems as inevitable […]

It’s essential moving forward that restaurant operators need to have the foresight to pivot with the ebb and flow of the ever-evolving COVID-19 pandemic. Furthermore, in order to foster restaurant reopening, it’s not only imperative to follow proper guidelines set by the CDC, but to also be on the alert for safety protocols and updates […]

Upon reading and dissecting an article on rewardsnetwork.com, we feel the most important questions remained unanswered. https://www.rewardsnetwork.com/blog/mystery-shoppers-verified-feedback-and-your-restaurant/ There is little doubt that emerging and existing brands (restaurants, bars and similar establishments) struggle to accurately measure their customers’ experiences so that they can make appropriate changes toward securing concrete brand loyalty. The challenge often is, does […]

In the hospitality industry, the tolerance has become very low for the issue of alcohol service to minors. Restaurant and bar employees who fail to require a valid identification before serving alcohol, can potentially put the establishments they work in (and their owners) in a real peril of a damaging liquor liability dram shop lawsuit. […]

The Fast-Casual Restaurant Model – The Millennials Modern Day Restaurant Champion With the approach of 2008, Americans found themselves in a new economic world, a world that found them with increasingly less disposable money in their wallets for dining. Folks that were used to going out 5 or 6 times a week had decisions to […]

Why Isn’t That Bartender Ringing in Any Drinks? There are several reasons why bartenders delay ringing drinks into the POS register and some of them may be honest mistakes. Other times it may be simple laziness, but these actions can also spell blatant attempts to mask bartender theft and integrity issues. When bartenders have a […]

Hospitality Checkpoint’s approach to mystery shopping is more from an angle of hospitality consulting as opposed to being a generic mystery shopping provider with a checklist. As hospitality consultants we set up a mystery shopping program for our clients from a standpoint of extensive experience and professionalism from the beginning process to initiating the secret […]

Hospitality Checkpoint is actively engaging in the development of partnerships and affiliations relating to the improvement of lives through awareness and benefits of responsible alcohol service. Our operations have been heavily focused on public safety, alcohol awareness and responsible alcohol service, and as of late, the issues surrounding pandemic public health as they relate to […]

According to the Johns Hopkins University, US Covid-19 cases are starting to hit record highs again across America. With summer season ending and cooler fall and autumn with us, will eventually bring the colder winter weather ahead for the holiday season, it’s imperative that hospitality industry operators brace yet again for what seems as inevitable […]

It’s essential moving forward that restaurant operators need to have the foresight to pivot with the ebb and flow of the ever-evolving COVID-19 pandemic. Furthermore, in order to foster restaurant reopening, it’s not only imperative to follow proper guidelines set by the CDC, but to also be on the alert for safety protocols and updates […]

Upon reading and dissecting an article on rewardsnetwork.com, we feel the most important questions remained unanswered. https://www.rewardsnetwork.com/blog/mystery-shoppers-verified-feedback-and-your-restaurant/ There is little doubt that emerging and existing brands (restaurants, bars and similar establishments) struggle to accurately measure their customers’ experiences so that they can make appropriate changes toward securing concrete brand loyalty. The challenge often is, does […]

In the hospitality industry, the tolerance has become very low for the issue of alcohol service to minors. Restaurant and bar employees who fail to require a valid identification before serving alcohol, can potentially put the establishments they work in (and their owners) in a real peril of a damaging liquor liability dram shop lawsuit. […]

The Fast-Casual Restaurant Model – The Millennials Modern Day Restaurant Champion With the approach of 2008, Americans found themselves in a new economic world, a world that found them with increasingly less disposable money in their wallets for dining. Folks that were used to going out 5 or 6 times a week had decisions to […]

Why Isn’t That Bartender Ringing in Any Drinks? There are several reasons why bartenders delay ringing drinks into the POS register and some of them may be honest mistakes. Other times it may be simple laziness, but these actions can also spell blatant attempts to mask bartender theft and integrity issues. When bartenders have a […]

Hospitality Checkpoint’s approach to mystery shopping is more from an angle of hospitality consulting as opposed to being a generic mystery shopping provider with a checklist. As hospitality consultants we set up a mystery shopping program for our clients from a standpoint of extensive experience and professionalism from the beginning process to initiating the secret […]